If you are one of those users who is facing this issue, this post is for you. The access is denied error is causing because of a bug in the app. Fortunately, this is a known issue with the Xbox live app, so you can expect a solution in the next update.
Which update though? This is a bigger question. We canât know for sure, but meanwhile, there is a simple fix available for us. A Reddit user jenmsft has posted a solution to for this error. It is a simple command to add some data to the registry which will fix the Xbox live app.