Fix Unfortunately Contacts Has Stopped Samsung Error

Last Updated on July 21, 2017

Samsung phones have always had multiple issues, especially on launch. The error we are talking about this time is Unfortunately Contacts Has Stopped on Samsung phones.

This error usually shows up while you try to add or modify a contact in the Contacts Android app. Sometimes, the app will crash altogether without letting you do anything.

Fix “Unfortunately Contacts Has Stopped Working” On Samsung Phones

Unfortunately Contacts Has Stopped Working

The simplest way to fix this issue is to clear the data and cache of the Contacts app on your Samsung phone. This is quite simple as I have explained in other posts too. Here’s how you can do that.

  • Open Settings app and go to Apps.
  • Scroll down to the Contacts app and tap on it.
  • Click on Storage to view the storage used on your phone by the app.
  • Tap on the button. This will remove all the outdated cached data from the contacts app on your phone.
  • Now, make sure that Google sync is enabled on your phone. To check that, go to Settings app > Accounts > **** account > Disable and enable Contacts sync.
  • Let the phone sync your contact data. Restart your phone.

Factory Reset your phone

Note: Try this only if clearing Contacts app cache didn’t work for you.

It’s quite possible that Unfortunately Contacts Has Stopped Working Samsung error is showing up because of some other issue on your phone. Perhaps an app, or Google services or something else.

You can try checking this by clearing each app and its data, but that’ll take too long. Simple factory resetting your phone will possibly make the contacts app work again.

  • Go to Settings > Backup & reset > Factory data reset.
  • Scroll down to the button and tap on it.
  • Enter your Google account password and tap OK. Your phone will restart and will reset to the factory defaults.

That’s it. Your phone should not show the Unfortunately Contacts Has Stopped Working error on your Samsung phone.

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Written by Utkarsh

Utkarsh Bhatt is a certified tech expert and software engineer for a Fortune 500 Company. He was born in 1995, making him one of the oldest members of the team at EFX. Utkarsh loves solving technical issues and is always the first to jump on any problem that needs solving. When he’s not coding or debugging, he enjoys playing video games (especially Super Smash Bros.) and watching cartoons.

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